Shipping Policies

Shipping Information

1. Shipping Timeframe:
We process and ship all orders within 1-2 business days. Delivery times may vary based on your location and the shipping method selected at checkout. Standard delivery typically takes 3-7 business days.

2. Shipping Costs:
Shipping is free for all orders over ₹500. For orders below ₹500, a flat shipping fee of ₹50 will apply. Shipping costs are calculated at checkout.

3. Delivery Areas:
We deliver to most locations across India. If we are unable to deliver to your area, we will inform you and provide a refund if necessary.

4. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email or SMS. Use this number to track your order’s status on our website or through the courier’s tracking system.

5. Delivery Issues:
If you experience any issues with your delivery, such as delays or missing packages, please contact our customer support team at help.oslc@gmail.com. We will assist you in resolving the issue as quickly as possible.

6. Returns and Exchanges:
We offer a 10-day return and exchange policy. If you need to return or exchange an item, please visit our Returns & Exchanges page for instructions.

7. Customer Support:
For any questions regarding shipping, please contact our customer support team at help.oslc@gmail.com. We’re here to assist you!

Thank you for shopping with us!